Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the websites, applications, and services provided by Hivra (“Hivra,” “we,” “us,” or “our”) (collectively, the “Services”).

By accessing or using the Services, you agree to these Terms. If you are using the Services on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to that organization.

If you do not agree, do not use the Services. Your use must also comply with our Privacy Policy (available at hivra.online/privacy).

These Terms are a legal contract. They are not legal advice. Have qualified counsel review them for your situation.

Hivra provides tools to help content creators and teams prepare, schedule, and publish content to third-party platforms. Features may include (depending on your plan and availability) bulk uploads, scheduling, caption and thumbnail customization, autosave, AI-assisted drafting suggestions, analytics, workspaces, team collaboration, and automation features where supported by platform APIs and your plan.

We may modify, suspend, or discontinue features (including APIs or integrations) to comply with third-party platform requirements, for security, or as part of product changes. We will provide reasonable notice where practicable and where required by law.

You must be able to form a binding contract in your jurisdiction to use the Services. You must provide accurate registration information and keep your credentials secure. You are responsible for activity under your account.

If you enable team access, you are responsible for invitations, permissions, and actions taken by your team members.

Hivra may offer multiple subscription tiers, including Free, Creator, and Enterprise. Features, limits, and pricing are described on our website and/or at checkout. We may introduce or change tiers, limits, and pricing; changes will apply as described at purchase or as communicated to you.

Billing. Paid subscriptions bill on the cycle shown at purchase (for example monthly or annual). Taxes may apply. If payment fails, we may suspend paid features until payment succeeds.

Cancellation. You may cancel paid subscriptions using the controls we provide. Cancellation typically takes effect at the end of the current billing period unless stated otherwise.

Refunds. Unless required by law or expressly stated at purchase, fees are non-refundable.

The Services rely on third-party platforms (for example social networks) and their APIs. When you connect an account, you authorize Hivra to interact with that platform on your behalf as needed to provide the Services.

You must comply with each platform’s terms, community guidelines, and developer policies. Hivra is not responsible for platform outages, policy changes, rate limits, account suspensions, or content removals imposed by platforms.

You may revoke access by disconnecting within Hivra and/or through the platform’s security settings. Revoking access may limit or disable publishing features.

You retain rights to content you submit (“Your Content”). To operate the Services, you grant Hivra a worldwide, non-exclusive license to host, process, reproduce, transmit, display, and distribute Your Content solely to provide, secure, and improve the Services and as instructed by you (for example publishing to connected platforms).

You represent and warrant that you have all rights necessary to submit Your Content and to grant the license above, including likeness, music, and trademark rights where applicable.

You agree not to:

• Violate law, infringe intellectual property, or violate third-party rights;
• Upload malware, attempt unauthorized access, or interfere with the Services;
• Use the Services to spam, harass, deceive, or distribute illegal content;
• Circumvent usage limits, billing, or security controls, or scrape the Services in violation of these Terms;
• Misrepresent affiliation with any person or entity, or misuse platform APIs in violation of platform rules.

We may investigate and suspend or terminate accounts for violations.

If the Services include AI-assisted drafting or suggestions, outputs may be inaccurate or incomplete. You are responsible for reviewing outputs before publishing. Do not rely on AI outputs as professional legal, financial, or medical advice.

The Services, including software, branding, and documentation, are owned by Hivra and its licensors and are protected by intellectual property laws. Except for the limited rights expressly granted in these Terms, no rights are granted to you.

If you receive non-public information about Hivra marked confidential or that reasonably should be understood as confidential, you will use it only for the purpose provided and protect it with reasonable care.

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, HIVRA DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HIVRA AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HIVRA’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO HIVRA FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100), IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATION.

Some jurisdictions do not allow certain limitations; in those cases, our liability will be limited to the fullest extent permitted by law.

You will defend, indemnify, and hold harmless Hivra and its affiliates from and against any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of Your Content, your use of the Services, your violation of these Terms, or your violation of third-party rights or platform policies.

You may stop using the Services at any time. We may suspend or terminate access if you violate these Terms, create risk, or if we are required to do so by law or a platform partner.

Upon termination, provisions intended to survive (including intellectual property, disclaimers, limitations, indemnity, and dispute terms) will survive.

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles. You and Hivra consent to the exclusive jurisdiction of the state and federal courts located in Delaware for disputes arising out of these Terms or the Services, subject to applicable mandatory consumer protections in your jurisdiction.

If you are a consumer in the EEA/UK, mandatory consumer protections may apply and nothing in these Terms limits non-waivable rights.

Entire agreement. These Terms and the Privacy Policy constitute the entire agreement between you and Hivra regarding the Services.

Assignment. You may not assign these Terms without our consent. We may assign in connection with a merger, acquisition, or sale of assets.

Force majeure. We are not liable for delays or failures due to events beyond our reasonable control.

Severability. If a provision is invalid, the remaining provisions remain in effect.

No waiver. Failure to enforce a provision is not a waiver.

Questions about these Terms: support@hivra.online